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Our Policies

Last updated: August 10, 2022

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Terms & Conditions
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  • Thank you for your interest in Platonicity Matchmaking! Before you proceed to purchase a membership, we strongly recommend you to go through the following terms and conditions:

  • In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the membership to Platonicity. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate Platonicity matchmaking and the company Prochrone Consulting OPC Pvt Ltd.

  • By opting to purchase, allocate or possess membership to Platonicity, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please reconsider buying our services.

  • Please note that Platonicity reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of Platonicity. These changes will relate back to the date of purchase of Platonicity membership.

  • The price of any membership tier is completely non-negotiable.

  • The membership you purchase represents a revocable license for you to access Platonicity services, when they are scheduled to be launched. The license includes the revocable right to attending the Platonicity meetups and consultation sessions. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted access to the services.

  • The bearer has to assume full responsibility of the Platonicity membership, once they receive it. Platonicity has no liabilities – financial, legal, or otherwise – in case the membership access is stolen, lost, damaged, destroyed or rendered unusable in any other way.

  • Kindly note that Platonicity.co and LavenderMarriages.com is the authorised source for purchasing Platonicity membership. If you obtain your membership(s) from any other unauthorised source, you take on the risks of those memberships turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such memberships and declare them as void.

  • The Platonicity membership delivered to you are not meant to be used for sharing, distributing, reselling, copying, reproducing, or misrepresenting in any form. You cannot use the same for any promotional/advertising purposes either without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your membership.

  • Please note that Platonicity membership cannot be redeemed against cash, credits, or any other benefits.

  • Platonicity has the right to investigate if there has been any violation of the Platonicity terms and conditions. In case of any conflicts, the decision of Platonicity will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

  • If you are not able to access the membership benefits or any particular sessions of it – due to delays, federal regulations, organiser policies, weather-related problems, emergencies, any shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.

  • If Platonicity as a matchmaking service is cancelled in its entirety due to any unforeseen circumstances, Platonicity has the sole and absolute right to:

i) reschedule the membership launch, or

ii) issue a partial/full refund, or

iii) not issue any refunds.

  • Please note that the decision of the issuer in such cases will be deemed final and binding.

  • If Platonicity Matchmaking launch is cancelled due to any factors or causes not in the control of the issuer, the latter may offer a partial or full refund, or postpone the launch, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of Platonicity will be considered final.

  • If Platonicity Launch has to be rescheduled to other dates, you will not be eligible for any refunds. In case the service is fully cancelled, the refund, if issued, will include ONLY the face value/printed value of the membership. The bearer cannot, under any circumstances, claim refunds on any other costs, processing fees, handling fees, and such other charges.

  • Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. Platonicity cannot be, in any way, held liable for that.

  • All membership sales are deemed as FINAL TRANSACTIONS. There will be no returns/exchanges/cancellations/refunds.

  • By purchasing the membership, you automatically confirm that you are of the ‘minimum age’ or older, at the time of buying the membership. The ‘minimum age’ for availing Platonicity Matchmaking services is 18.

  • If it is proven beyond doubt at any stage that a member is below the ‘minimum age’, they will not be granted access to Platonicity Matchmaking services. No refunds, full or partial, will be issued either.

  • By purchasing Platonicity membership, you give your consent to Platonicity to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification, storage, reports, advertising, analysis, research, publication, presentation, promotional and any other purposes.

  • You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.

  • Platonicity does not take any responsibility to personal/financial damages caused to you before, during, or after the Matchmaking services. Financial reimbursement claims on these counts will not be entertained.

  • Platonicity Matchmaking services follow a common ‘zero-tolerance policy’ towards unauthorised activities, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene. If you are found indulging in any objectionable action, your membership to the services will be terminated immediately. Your membership will become void from that point on.

  • Please note that you purchase Platonicity membership on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further, any refund/return/ cancellation requests will not be entertained either.

  • In all cases of disputes between the membership-bearer and the membership-issuer, the decision of the latter will be deemed final.

  • We really hope you will have a great time as a Platonicity member!
     

Privacy Policy
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  • This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

  • We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 
     

Interpretation and Definitions
 

  • Words with their initial letter capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
     

  • For the purposes of this Privacy Policy: 
     

    • Account means: a unique account created for You to access our Service or parts of our Service.

    • Company refers to: Platonicity Matchmaking by Prochrone.

    • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

    • Country refers to: India

    • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

    • Personal Data is any information that relates to an identified or identifiable individual.

    • Service refers to the Website and the matchmaking services, including consultations, meetups, and any other activities taken for the facilitation of the same.

    • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

    • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

    • Website refers to Platonicity, accessible from "Platonicity.co" or “LavenderMarriages.com”

    • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
       

Collecting and Using Your Personal Data
 

Types of Data Collected
 

  1. Personal Data

  • While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number


2. Usage Data

  • Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

  • When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

  • We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

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3. Tracking Technologies and Cookies

  • We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

  • Flash Cookies: Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. 

  • Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

 

Use of Your Personal Data

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The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

  • We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, to contact You.

  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

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Retention of Your Personal Data

 

  • The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

  • The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

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Transfer of Your Personal Data

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  • Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

  • Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

  • The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of Your data and other personal information.

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Disclosure of Your Personal Data

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  • Business Transactions: If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

  • Law enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

  • Other legal requirements: The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

    • Comply with a legal obligation

    • Protect and defend the rights or property of the Company

    • Prevent or investigate possible wrongdoing in connection with the Service

    • Protect the personal safety of Users of the Service or the public

    • Protect against legal liability

    • Security of Your Personal Data

  • The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

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Children's Privacy

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  • Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

  • If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

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Links to Other Websites

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  • Our Service may contain links to other websites that may or may not be operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

  • We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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Changes to this Privacy Policy.

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  • We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

  • We may be able to let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

  • You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

     

Refund Policy

No Refund: All memberships once purchased are non-refundable under all circumstances. Currently the plan is to launch meet ups and all member activities in full in November of 2022. In case this launch is rescheduled, all memberships will be extended till the new launch date, free of cost. If the service is cancelled by the organisers entirely, a refund may be offered.

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Contact Us

If you have any questions about any terms mentioned above, You can contact us: By email: PlatonicityHelp@gmail.com or By visiting this page on our website: "Platonicity.co"

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